We supply support to both business users and home users accordingly we operate a separate IT supportschemes for each;
Business Support Scheme
- Guaranteed Response Times (1 hour call back, 4 hour onsite)
- Online Helpdesk and Telephone Support
- Pro-Active Maintenance as part of the contract
- Dedicated Account Manager
Home Support Scheme
- Online Helpdesk and Telephone Support
- Home user rate of £35 inc VAT per hour
- No Call out charge
- No Travel Charge